CAREER
There are jobs – and then there are careers. The chance to do the kind of work that adds up to something meaningful. The opportunity to challenge yourself and learn new skills. The prospect of being surrounded by smart, ambitious and motivated people, day-in and day-out. That’s the kind of work you can expect to do at MyTOWN. Sounds appealing? Come join us.

Senior Executive, Customer Relations Management

Department : Marketing (1 Vacancy)

KEY RESPONSIBILITIES

  • To plan, execute and coordinate a variety of CRM strategies in the specific month(s) to encourage shopper retention and shopper loyalty as assigned by the Manager
  • Create, manage, monitor, and enhance the database, shoppers’ profile report are up to date from the CRM program
  • Assist the Manager in rolling out new campaign/loyalty projects over multiple channels such as onsite, newsletter, social media, paid media and mobile
  • Assist in program reporting, analytics and proposal of ideals
  • Manage the execution of program/promotion and provide analytical solution
  • Manage and resolve merchants’ issues in a timely and professional manner by investigating the issues, developing solutions, preparing reports and putting forward recommendation to the Manager

OTHER RESPONSIBILITIES

  • As and when required by the Management and any relevant Ad-Hoc / Admin Task

REQUIREMENTS

  • Bachelor Degree in Retail, Merchandising, Marketing,  Communications, or any related field
  • Any related course or professional course attended.
  • 3 – 5 years of experience

We offer a competitive remuneration package to commensurate with qualifications and experience. Interested candidates are invited to submit a detailed resume at hrd@mytownkl.com.my stating personal particulars, employment history, qualifications, current and expected salary, contact telephone numbers and a recent passport-sized photograph (n.r). Log on our website www.mytownkl.com.my for more information or drop us a call at 03-2725 5100

All applications will be treated in strict confidence and only shortlisted candidates will be notified.

*Pursuant to the Personal Data Protection Act 2010, you are advised to log on to www.boustead.com.my to read and understand our Notice and Choice Principles Statement. By submitting your detailed resume, you declare that you have read, understood and accepted our Notice and Choice Principles Statement and have consented to providing your sensitive personal data to be processed by us.